SHANGRI-LA DUBAI, Dubai – Your ideal downtown stay
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Key details
Hotel Overview
Sheikh Zayed Road,
Dubai,
United Arab Emirates,
Dubai
Shangri-La Dubai - Luxury hotel with Burj Khalifa views near Dubai Mall
Located on Sheikh Zayed Road, 500 meters from Dubai Financial Centre and 2 km from Business Bay. The hotel features an outdoor swimming pool with Burj Khalifa views, a fully equipped health club with tennis and squash courts, and a spa offering traditional Chinese medicine treatments. Dining options include Vietnamese, Chinese, and Indian cuisine. The property has seven meeting rooms and two ballrooms with natural light. Airport transfers are available from Dubai International Airport, a 15-minute drive away.
Additional perks of the hotel
Horizon Club Lounge access with daily breakfast and evening cocktails
Rooftop terrace with swim-up bar and kids' pool
Live entertainment in the lobby lounge
Private butler service for presidential suites
Polaroid cameras and customizable photo frames in rooms
CHI, The Spa with Arabic coffee scrub treatments
Room options
Deluxe Burj Khalifa View Rooms (45 sqm) feature floor-to-ceiling windows with downtown views and marble bathrooms with separate showers and bathtubs. Horizon Club Rooms (55-66 sqm) include access to the Club Lounge and indoor infinity pool. The Two-Bedroom Presidential Suite (435 sqm) has a private terrace, kitchenette, and personal butler. All rooms have high-speed WiFi, flat-screen TVs, and minibars.
Other conveniences
Electronic safes and universal power outlets
L'Occitane and Acqua di Parma toiletries in suites
Bluetooth speakers and wireless chargers
Pillow menus and yukata robes
Espresso machines and tea-making facilities
24-hour in-room dining service
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Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
Sheikh Zayed Road,
Dubai,
United Arab Emirates,
Dubai
Map view
Sheikh Zayed Road,
Dubai,
United Arab Emirates,
Dubai
City landmarks
Mall
The Dubai Mall
1.6
mi
Tower
Burj Khalifa
1.7
mi
Fountain
The Dubai Fountain
2.1
mi
Aquarium
Dubai Aquarium & Underwater Zoo
1.6
mi
Museum
The Green Planet by Meraas
1.0
mi
Museum
Dubai Dino
4800 ft
Landmark
Hub Zero
4200 ft
Landmark
Difc
4700 ft
Theme Park
Kidzania
1.5
mi
Shopping Area
City Walk
4400 ft
Landmark
Dubai Walls
3300 ft
Landmark
Emirates Towers
1.2
mi
Bridge
Souk Al Bahar
2.0
mi
Gallery
Empty Quarter
4000 ft
Gallery
Opera Gallery Dubai
4100 ft
Gallery
Cuadro
4200 ft
Landmark
City Walk Mall
1.1
mi
Landmark
Play Town Dubai
4600 ft
Landmark
Gallery One Dubai Mall
4700 ft
Landmark
Nayomi
4800 ft
Landmark
Rolex Tower
2700 ft
Landmark
Hareem Al Sultan Exhibition
1.0
mi
Landmark
The Boulevard Mall
1.0
mi
Landmark
Majlis
5000 ft
Night club
Mint Leaf of London
3400 ft
Shopping Area
The Galleria Shopping Mall
1.5
mi
Landmark
Derby Art Gallery
4400 ft
Landmark
Central Park h
4900 ft
Landmark
HSBC Bank Middle East Limited
1.7
mi
Opera House
Dubai Opera
2.1
mi
Nearby
University
Canadian University Dubai
1100 ft
Restaurants
The Act
400 ft
Shangri-La Hotel Sheikh Zayed Rd
Hoi An
900 ft
Sheikh Zayed Road Level 1
ikandy ultralounge
1000 ft
Trade Centre 1 Shangri-La Hotel Sheikh Zayed Rd 4th Floor
Shang Palace
1100 ft
Trade Centre 1
Al Safadi Restaurant
3700 ft
Near DIFC Metro Station Sheikh Zayed Rd
BouBouffe Lebanese Restaurant
1400 ft
Sheikh Zayed Road Aspin Tower
Classic Burger Joint
1500 ft
Sheikh Zayed Rd Aspin Tower
London Dairy Bistro
1600 ft
Aspin Tower
Califonia Restaurant
3900 ft
129 Sheikh Zayed Rd
Guest Reviews & Ratings
What Guests Are Saying?
Guest reviews
5.0/10
based on 15 reviews
8.9
8.9/10 based on 3349 reviews
William
United Kingdom,
April
2024
7.6/10
The hotel rooms were of a good size and clean, although there was a cigarette smell. The view was excellent, but we initially had a room with the wrong view - they quickly moved us after we called to advise. Some work was being done during our stay.
Rooms
7.0
The rooms were clean and of a good size, but there was a noticeable cigarette smell present.
Service
9.0
The service was extremely friendly, kind, and helpful, especially towards families with children.
Location
8.0
The hotel is very close to Dubai Mall, Dubai Fountain, and Burj Khalifa. Although being renovated, the location is convenient for exploring key attractions.
Dining
7.0
The dining experience was average, with a decent variety of food options.
Facilities
7.0
The facilities were satisfactory, with room for improvement.
Bob
United Kingdom,
March
2024
8.4/10
The hotel's rooms were excellent and had perfectly working air conditioning. They were extremely clean but not soundproof, allowing noise from the pool party, traffic, and road to be heard loudly. The service was outstanding, with staff being very helpful, attentive, calm, friendly, and fast. The location, though needing some maintenance, was conveniently situated along the main artery Dubai-Abu Dhabi. The dining experience offered delicious cuisine, albeit not as good as other places, with an amazing buffet available. The facilities were top-notch overall.
Rooms
9.0
My room was excellent - clean, and the air conditioning worked perfectly.
Service
9.0
The service was the best I've experienced. The staff were so helpful, attentive, calm, friendly, and fast.
Location
7.0
The location, though requiring maintenance, is conveniently situated along the main artery Dubai-Abu Dhabi.
Dining
8.0
The dining offered a wide variety of delicious cuisine, but not as good as the Atlantis.
Facilities
9.0
The facilities were top-notch.
Joe
United States,
March
2024
7.6/10
My stay at the hotel was overall delightful. The rooms were quite spacious for my wife and me, and we enjoyed access to the exclusive Lounge for various meals and drinks. The service was top-notch, with friendly and accommodating staff. The location was convenient, although slightly crowded. The dining options were decent, but there could have been more variety. The facilities were well-maintained and added to our comfortable experience.
Rooms
8.0
Our room was ample and comfortable, and we appreciated the daily cleaning service.
Service
9.0
The service at the hotel was phenomenal, with staff going above and beyond to fulfill our special requests.
Location
7.0
The location was nice but a bit lacking in shade for extreme heat. It was close to key attractions like the Burj Khalifa and Dubai Mall.
Dining
6.0
The dining experience was satisfactory, although I wished for more variety in the options available.
Facilities
8.0
The hotel facilities were good and well-maintained, adding to the overall comfort of our stay.
Frances
United Kingdom,
February
2024
8.6/10
The hotel offers amazing and comfortable rooms with fantastic views of Burj Khalifa. The service is lovely and super accommodating, although there was an incident with luggage. The location is exceptional, situated conveniently between the city center and Jumeirah Marina. The dining experience, while top-class, could have been improved slightly. The facilities are well-kept, providing a relaxing environment.
Rooms
8.0
The rooms are amazing and comfortable, but they are too old and do not match the pictures on booking.
Service
9.0
The staff are very friendly and accommodating, especially the male staff in the restaurant during breakfast.
Location
10.0
The location is exceptional, perfect for relaxing evenings with an amazing view of Burj Khalifa.
Dining
7.0
The dining experience, while top-class, does not reflect a 5-star hotel concept fully.
Facilities
9.0
The facilities are well-maintained and provide a relaxing atmosphere for guests.
Percy
United Kingdom,
December
2023
9.2/10
The hotel provided access to the Lounge for breakfast, afternoon tea, and evening canapes and drinks, offering large and very comfortable rooms with a great view. The service was exceptional, with attentive staff going above and beyond to fulfill special requests. The location, although not the greatest, was comfortable, providing a unique city and beach club experience. Dining options were diverse with nice furniture and views. The facilities were top-notch, ensuring a luxurious stay.
Rooms
9.0
The rooms were spacious and very comfortable with a great view.
Service
10.0
The service was amazing, the best I ever experienced in Dubai, particularly at the Horizon club with standout staff members like Hossam, Sameh, Crislaine, Khoduram, Mustafa, Irma, May, and Hanif. They excelled in all services from room service to valet parking.
Location
8.0
The location was excellent, offering access to the old Dubai area with the spice market and a unique beach club setting in the city. The team led by Cristlaines de Silva Barbosa ensured a remarkable experience worthy of a five-star establishment.
Dining
9.0
Dining at the hotel was impressive with plenty of choices, prime steaks, and delightful views of the Burj Khalifa.
Facilities
10.0
The facilities were top-notch, providing all the necessary amenities for a luxurious stay.
Andrew
United Kingdom,
November
2023
8.2/10
The hotel offers newly refurbished rooms with an amazing view over Burj Khalifa, making it a lovely stay, especially appreciated when my wife was unwell. However, the room wasn't ready upon arrival. The service was exceptional, with friendly and attentive staff catering to our needs. The location is convenient for exploring the city, shopping at Dubai Mall, and easy access to transportation. Dining was great but slightly pricey. Overall, a great asset is the hotel's prime location on Sheikh Zayed Road.
Rooms
8.0
The rooms were comfy and offered a stunning view over Burj Khalifa.
Service
9.0
The staff were amazing, friendly, and attentive to our needs.
Location
9.0
The location is great, especially for exploring Dubai and getting on the road to Jumeirah and Abu Dhabi.
Dining
7.0
The dining experience was excellent with very kind and lovely staff, though slightly on the pricey side.
Facilities
8.0
The hotel offers a range of facilities including room service, car hire, and tour assistance.
John
United Kingdom,
November
2023
9.0/10
The hotel offers very clean and luxurious rooms with an amazing view of Burj Khalifa but suffers from a poor wifi connection and a room filled with cigarette smoke. The staff is wonderful and accommodating, providing great service, although the offer for a room change was inconvenient. The location is excellent, close to a metro station and with stunning views of Burj Khalifa. The dining experience is superb, with a wide variety of foods and attentive staff. The hotel facilities are top-notch.
Rooms
8.0
The rooms were very clean and luxurious with a beautiful view of Burj Khalifa but had a poor wifi connection and a cigarette smoke-filled room.
Service
9.0
The staff were friendly and accommodating, offering wonderful service, although the room change process was challenging.
Location
9.0
The location is excellent, close to a metro station with a great view of Burj Khalifa.
Dining
9.0
The dining experience was the best, with a wide range of options and attentive staff.
Facilities
10.0
The hotel facilities are superb.
Colin
United Kingdom,
October
2023
8.0/10
My hotel stay was a mixed experience. The room was very clean and had a lovely view of the cityscape, but it was a bit cold with no heating facility. The service was top-notch, with friendly and efficient staff who made my stay enjoyable. The location was convenient for exploring the city, especially for trips to Dubai Mall. However, the hotel seemed more focused on making money than providing a great guest experience. The dining experience was well-organized and offered tasty dishes, but it could get a bit hectic especially during business hours.
Rooms
8.0
The room was very clean with a fantastic view of the cityscape.
Service
9.0
The service was impeccable, with friendly and helpful staff.
Location
7.0
The location was convenient for exploring the city and perfect for trips to Dubai Mall.
Dining
8.0
The dining experience was well-organized and offered tasty dishes, although it could get hectic during busy times.
Facilities
8.0
The hotel offered various services from room service to airport shuttle, all efficiently handled by the attentive staff.
Maureen
United Kingdom,
September
2023
7.0/10
During my stay, the hotel gave us access to the Lounge for breakfast, afternoon tea, and canapes, along with drinks in the evening. The service was very good, especially from the staff at Dunes Cafe. However, the room was old and the bathroom had a malfunctioning shower water faucet.
Rooms
6.0
The room was old, and the bathroom had a malfunctioning shower water faucet.
Service
9.0
The staff, especially those at Dunes Cafe, were friendly and efficient.
Location
5.0
The location is not too great, being on the wrong side of the bridge downtown. It was a bit noisy at 9 PM, and there should perhaps be a time limit for kids in certain areas.
Dining
8.0
The food quality and selections were very good, especially at Dunes Cafe, despite lacking choice in the Lounge after breakfast.
Facilities
7.0
The facilities met our expectations but could benefit from some renovations.
Friendly Staff
Noisy Location
Donald
United States,
July
2023
8.8/10
My stay at the hotel was truly fantastic. The rooms were brilliant, very comfortable, clean, and offered an amazing view. However, one downside was the lack of heating facilities, which was a bit chilly at times, unlike other hotels I've stayed in.
Rooms
9.0
The room was very clean and spacious with a nice view of the Burj Khalifa. The jacuzzi added a touch of luxury.
Service
9.0
The staff was so friendly and willing to go out of their way to ensure my stay was the best. They were polite, attentive, and very helpful, making me feel truly welcomed.
Location
9.0
The location was wonderful, being close to the Dubai Mall and the Khalifa Tower. Additionally, the proximity to the metro station and the shuttle service to the mall made exploring the city very convenient.
Dining
8.0
The dining experience was splendid, with brilliant options available at the horizon club. The homemade tofu was a delightful treat.
Facilities
9.0
The facilities at the hotel were top-notch, offering everything I needed for a comfortable stay.
clean rooms
lack of heating
Jock
United Kingdom,
July
2023
8.8/10
The hotel has elegant and very clean rooms with a great view, spacious and luxurious. The hotel offers great views, great location, and amazing food, despite some issues with the confirmation process.
Rooms
9.0
The rooms are very clean and comfortable with great views. They are spacious, luxurious, and offer a great overall experience.
Service
9.0
The staff was incredibly helpful, friendly, and efficient, making our stay extra special.
Location
9.0
The hotel's location is perfect, central to everywhere you want to go in Dubai, offering a lovely setting with ample sunlight and easy access to key attractions.
Dining
8.0
The dining experience is lavish and extremely delicious, offering high-quality food, although there could be more variety in the options.
Facilities
9.0
The hotel's facilities are top-notch, providing all the necessary amenities for a comfortable and enjoyable stay.
Barbara
United States,
May
2023
8.0/10
My stay at the hotel was a mix of great moments and a few drawbacks. The rooms were amazing, very spacious with a perfect view to the Burj Khalifa. However, the lack of soundproofing made it noisy due to the pool party, traffic, and road sounds. The check-in was a bit bumpy, but overall, a comfortable and spacious room with a stunning view.
Rooms
8.0
I found the rooms to be amazing, very spacious with a perfect view to the Burj Khalifa.
Service
9.0
The service was top-notch, the staff was friendly and attentive, especially the housekeeping which was precise and faultless.
Location
7.0
The location was comfortable, making it feel like a beach club in the middle of the city. The information provided by one of the concierge staff was helpful, although it was a bit loud at times with children around.
Dining
8.0
The dining experience was really good with a selection of dishes, though a bit expensive compared to other places. The waiting time was a bit long, but the beef dishes were delicious.
Facilities
The facilities were good overall, offering various services and amenities to ensure a pleasant stay.
Robert
United Kingdom,
May
2023
8.2/10
The hotel has a vibrant location near the financial center and Dubai Mall with a nice view for relaxation. The service was exceptionally accommodating, particularly with special requests like providing a cot for our daughter. The dining experience at Dunes Cafe offered a good variety of world cuisine, though there were mixed feelings about the value. The facilities, including a large swimming pool, added to the relaxing vibe of the hotel.
Rooms
8.0
The rooms were clean and well laid out.
Service
9.0
The staff couldn't have been more helpful on any question we asked.
Location
8.0
The hotel has a nice view and vibe for relaxing and is near the financial center, making it great for evening outings.
Dining
8.0
The dining experience at Dunes Cafe was very good with a nice choice of world cuisine.
Facilities
8.0
Facilities like the large swimming pool added to the groovy atmosphere of the hotel.
Charles
United Kingdom,
May
2023
7.8/10
The hotel offers large and well-equipped rooms with a full view of Burj Kalifa, although they seemed a bit outdated. The air conditioning worked perfectly. The service was a mix of courteous efficiency and some staff being unfriendly at times. The location is central on Sheikh Zayed Road with easy access to Jumeirah and Abu Dhabi, even though the pool area may be tiny. The dining options were described as delicious with various cuisines but needing more organization. Overall, the hotel provides a good value for money.
Rooms
8.0
The rooms were large, well-equipped, and had a full view of Burj Kalifa. The air conditioning worked perfectly.
Service
7.0
While the service was generally nice and helpful, some staff members were not acknowledging guests most of the time.
Location
8.0
The hotel's location on Sheikh Zayed Road is central and convenient for accessing various attractions. Close to Dubai Mall and surrounded by shops, pharmacies, and cafes.
Dining
7.0
Facilities
8.0
The facilities were described as very good overall.